Leveling the Playing Field for Patients
We believe every patient deserves the tools to question and challenge unfair medical bills. MedBillResolve makes professional-quality dispute documentation accessible to everyone — not just those who can afford a billing advocate or attorney.
Why We Built This
Medical billing errors are staggeringly common. A nationally representative survey published in JAMA Health Forum found that nearly 1 in 5 adults (19.6%) received a medical bill they did not agree with or could not afford in the past year. The Consumer Financial Protection Bureau (CFPB) has stated that medical billing is "often riddled with errors" — including duplicate charges, inflated charges, and incorrect coding. Yet most patients pay without questioning, because the system is confusing and intimidating.
The reasons are understandable. Medical bills are filled with unfamiliar codes and terminology. Calling a hospital billing department means long hold times and transfers between departments. Hiring a medical billing advocate costs $100-300 per hour or 20-25% of savings. A Commonwealth Fund survey found that fewer than half of patients who suspected billing errors actually challenged them — and among those who did, nearly two in five reported the bill was reduced or eliminated.
We built MedBillResolve because we believe patients deserve better tools. Federal laws like the No Surprises Act and state consumer protection statutes give patients real rights when it comes to medical billing. The problem is not that patients lack protections — it is that most patients do not have the tools or knowledge to exercise those protections effectively. The CFPB estimates roughly $88 billion in medical debt sits in collections on credit reports, appearing on 43 million credit reports nationwide.
Our Mission
Empower every patient to advocate for themselves in medical billing disputes with professional-quality self-help tools that are accessible, affordable, and easy to use.
Consumer Empowerment
Billing dispute knowledge should not be a luxury. We give every patient the same quality of dispute documentation that a professional advocate would produce.
Patient Advocacy
When patients know their rights and have the tools to exercise them, the entire healthcare billing system becomes more transparent and fair.
Smart Technology
AI allows us to deliver personalized, situation-specific dispute documents at a fraction of the cost of hiring a professional advocate.
Genuine Impact
Every overcharge corrected is real money back in a patient's pocket — money that was never owed in the first place.
How AI Helps Patients
Traditionally, disputing a medical bill required either hiring a billing advocate, spending hours on the phone, or trying to write a dispute letter yourself without knowing the right terminology, codes, or regulations to reference. The result was often a letter that lacked specificity and did not prompt action.
AI changes this equation. Our system helps organize the facts of your situation and generates correspondence that references applicable consumer protections like the No Surprises Act, state surprise billing laws, and your right to an itemized statement. The result is a dispute packet that is thorough, professional, and well-organized.
We are transparent about what this tool is and is not. It is a self-help document automation platform — not a law firm, not a medical billing advocate, and not a substitute for professional advice. The documents are informational tools to help you advocate for yourself. We always recommend consulting a licensed attorney or certified billing advocate for complex situations.
Our Company
MedBillResolve was founded by a team of technologists and consumer advocates who saw a clear gap between patients' rights and their ability to exercise them. We combine expertise in artificial intelligence, software engineering, and consumer protection to build tools that make a real difference in people's lives.
We are a small, focused team committed to one thing: helping patients challenge unfair medical bills. We do not sell advertising, we do not monetize your data, and we do not upsell unnecessary services. We charge a fair price for a valuable product and work every day to make it better.
Our commitment to transparency extends to everything we do. We clearly disclose that we are not a law firm and do not provide legal or professional advice. We explain exactly how AI is used in our process. And we offer a 24-hour money-back guarantee because we stand behind the quality of what we produce.