Support
We're here to help with MedBillResolve on the web and the Dispute Center mobile app.
Contact
Email: support@medbillresolve.com
We respond Monday–Friday, 9a–5p ET. We do not provide legal or medical advice; see our disclaimer.
Payments
Dispute Center charges once per case when you order document preparation — no subscriptions. Payment is processed by Stripe on the same checkout used on medbillresolve.com and depositresolve.com.
- View receipts and case history: medbillresolve.com/account
- Refund requests: contact support@medbillresolve.com within 24 hours of purchase for a full refund if your packet has not yet been generated.
- Card or billing questions after a successful payment are handled by Stripe; we can look up your session by email on request.
Common questions
I didn't receive a verification code when signing up.
On the verification screen, tap Didn't get the code? Resend. Make sure the email address you entered is correct and check your spam folder. If the code still doesn't arrive, try a different email provider or contact support@medbillresolve.com.
How do I delete my account?
In the Dispute Center app, tap Settings → Delete Account. This permanently removes your account and all your disputes from our systems.
How much does a dispute cost?
Medical-bill disputes: Basic $19, Smart $39 — one-time per case. Security-deposit disputes: Demand Letter $9.99 or Complete Toolkit $19.99 — one-time per case. All plans include a 24-hour money-back guarantee before your packet is generated. See full pricing.
Are there any subscriptions or recurring charges?
No. Every paid tier is a one-time charge per dispute case. You only pay again if you start a new case.