Medical Billing Protections by State
Medical billing consumer protections vary significantly from state to state. In addition to federal protections like the No Surprises Act, many states have their own surprise billing laws, balance billing restrictions, and patient rights provisions. Find your state below to understand the protections available to you.
Alabama
Consumers may file complaints with the Alabama Department of Insurance for unfair billing practices
Alaska
Consumers may file complaints with the Alaska Division of Insurance for unfair billing practices
Arizona
Arizona has state-level surprise billing protections that complement the federal No Surprises Act
Arkansas
Consumers may file complaints with the Arkansas Insurance Department for unfair billing practices
California
California has robust consumer protections including AB 72 surprise billing law and an independent medical review process
Colorado
Colorado has state-level surprise billing protections and a robust consumer complaint process through DORA
Connecticut
Connecticut has state-level surprise billing protections for emergency services
Delaware
Consumers may file complaints with the Delaware Department of Insurance for unfair billing practices
District of Columbia
DC has surprise billing protections and an external review process for denied claims
Florida
Florida has state-level surprise billing protections for emergency and certain non-emergency services
Georgia
Georgia's Surprise Billing Consumer Protection Act provides state-level surprise billing protections
Hawaii
Consumers may file complaints with the Hawaii Insurance Division; Prepaid Health Care Act provides additional protections
Idaho
Consumers may file complaints with the Idaho Department of Insurance for unfair billing practices
Illinois
Illinois has state-level surprise billing protections and an external review process for denied claims
Indiana
Consumers may file complaints with the Indiana Department of Insurance for unfair billing practices
Iowa
Consumers may file complaints with the Iowa Insurance Division; state has external review process
Kansas
Consumers may file complaints with the Kansas Insurance Department for unfair billing practices
Kentucky
Consumers may file complaints with the Kentucky Department of Insurance for unfair billing practices
Louisiana
Consumers may file complaints with the Louisiana Department of Insurance for unfair billing practices
Maine
Maine has state-level surprise billing protections for emergency services
Maryland
Maryland has unique hospital rate-setting (HSCRC) and state-level surprise billing protections
Massachusetts
Massachusetts has strong consumer protections including surprise billing restrictions and external review
Michigan
Consumers may file complaints with DIFS; surprise billing protections for auto-related medical care
Minnesota
Minnesota has state-level surprise billing protections for emergency services
Mississippi
Consumers may file complaints with the Mississippi Insurance Department for unfair billing practices
Missouri
Missouri has some surprise billing protections and consumers can file complaints with DIFP
Montana
Consumers may file complaints with the Montana Commissioner of Securities and Insurance
Nebraska
Consumers may file complaints with the Nebraska Department of Insurance for unfair billing practices
Nevada
Nevada has state-level surprise billing protections for emergency services
New Hampshire
New Hampshire has state-level surprise billing protections for emergency services
New Jersey
New Jersey's Out-of-Network Consumer Protection Act provides comprehensive surprise billing protections
New Mexico
New Mexico has state-level surprise billing protections for emergency services
New York
New York's Surprise Bills Law (2015) was one of the first comprehensive state surprise billing protections in the nation
North Carolina
Consumers may file complaints with the North Carolina Department of Insurance for unfair billing practices
North Dakota
Consumers may file complaints with the North Dakota Insurance Department for unfair billing practices
Ohio
Ohio has state-level surprise billing protections for emergency services
Oklahoma
Consumers may file complaints with the Oklahoma Insurance Department for unfair billing practices
Oregon
Oregon has state-level surprise billing protections for emergency services
Pennsylvania
Consumers may file complaints with the Pennsylvania Insurance Department for unfair billing practices
Rhode Island
Rhode Island has state-level surprise billing protections for emergency services
South Carolina
Consumers may file complaints with the South Carolina Department of Insurance for unfair billing practices
South Dakota
Consumers may file complaints with the South Dakota Division of Insurance for unfair billing practices
Tennessee
Consumers may file complaints with the Tennessee Department of Commerce and Insurance
Texas
Texas SB 1264 provides strong surprise billing protections with mandatory mediation and arbitration
Utah
Consumers may file complaints with the Utah Insurance Department for unfair billing practices
Vermont
Vermont has state-level surprise billing protections and an external review process for denied claims
Virginia
Virginia has state-level surprise billing protections for emergency and certain non-emergency services
Washington
Washington's Balance Billing Protection Act (2019) provides comprehensive surprise billing protections
West Virginia
Consumers may file complaints with the West Virginia Offices of the Insurance Commissioner
Wisconsin
Wisconsin has partial surprise billing protections; consumers can file complaints with OCI
Wyoming
Consumers may file complaints with the Wyoming Department of Insurance for unfair billing practices
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